The Data Analyst plays a key role in the relationship between The MAVEN Project, its physician volunteer corps and its health care organization partnerships. This full-time role assists in the implementation of organization and clinic operations, with a specific focus on data analytics and technology support, as defined below.
Plays a key role in the day-to-day operational implementation of data management tools and reports, and supports the clinical operations team in the maintenance and optimization of its telehealth programs and associated relationships, to include:
Lead all ongoing data management and reporting efforts, under general supervision.
Respond to various data analysis queries, write reports and present findings.
Take initiative to identify, track and analyze performance metrics on an ongoing basis.
Proactively use data and learnings from data to improve how we collect and report on data.
Leverage technical expertise to create data models, develop new database designs, data mining and segmentation techniques.
Leverage strong analytical skills to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
Initiate, maintain and manage implementation plans, as they pertain to the work.
Brainstorm solutions to issues at hand and escalate when appropriate.
Manage meetings and administrative support necessary to support the work.
Interface with the MAVEN Project team daily and external stakeholders, as requested.
Support the telehealth applications within the organization and any associated workflows.
Coordinate and troubleshoot videoconferencing and telehealth activities.
Assist in training clinic-based providers, and MAVEN Project physician volunteers and staff on videoconferencing technologies to facilitate a seamless clinic-provider-to MAVEN physician volunteer interaction.
Develop, implement and refine telemedicine protocols and standards of practice where relevant.
Drive and commitment to learn additional technical skills to support telehealth platform as necessary.
Ideal Candidates Are:
Experienced with data analytics and overall data management practices.
Experience creating, tracking, and analyzing data related to operations, performance and strategy.
Comfortable with client-facing and internal-facing relationship development.
Proven ability to organize, implement and manage technology and/or clinical operation projects.
Committed to advancing The MAVEN Project’s mission to provide healthcare to underserved communities.
Strong interpersonal, communication skills with positive attitude and passion for technology-driven solutions in a healthcare delivery setting.
Demonstrated attention to detail, and highly organized.
Self-starter, driven, innovative problem-solver, seeking to continuously improve systems.
Demonstrated ability to be flexible and thoughtful in a fast-paced environment.
Experienced with Microsoft Office, CRMs and social media.
Minimum of 2-4 years of experience in data analytics and experience using data reporting packages for analyzing datasets (Excel, SAS, etc.).
Experience producing meaningful reports in various medium for a diverse set of audiences (Excel, PPT etc).
Experience working in clinical delivery, telehealth, or other health-related industry preferred leveraging technology solutions to meet the needs of the end users.
Salary is commensurate with responsibilities
We are located in Brighton, Massachusetts
All inquiries regarding this position should be submitted via email to:
Stacey DiStefano, COO